Contact & support
Contact us
For general support, billing questions, and privacy requests, email support@solislens.fyi. We aim to respond within a few business days.
Solis Intel LLC is A Georgia limited liability company, United States. We provide a postal address only when required for formal legal notices; routine support is handled by email.
Testers & beta feedback
If you are testing SolisLens (including TestFlight or internal builds), use a dedicated subject line so we can triage quickly:
The email template asks for device, OS version, build, and steps to reproduce. You can edit the message before sending.
Before you write
- Privacy & data: Privacy Policy (including Face Match / PuLID-style processing).
- Solis Coins & usage: Terms of Service
- Delete your account: Account deletion (in-app).
FAQ
Where do I download the app?
Solis Intel / SolisLens is distributed on the Apple App Store (or via TestFlight when you are invited). Use the App Store on your iPhone or iPad for production builds.
Who processes my prompts?
Prompts and optional media may be processed by Solis Intel systems and third-party AI providers (for example Replicate). See the Privacy Policy and in-app disclosures.
Can I delete my account without emailing?
Yes. Full account deletion is available inside the app. Email us only if you need help finding the option.